Huawei
Role Title
Senior Social Media Moderator and Specialist


 Start Date    Mar 25, 2018

 End Date      Current

 Description
                    Satisfied customers by quickly responding to service interruptions,
                    security issues, and technical problems, Protected company and

                    customer data by following information policies. Working as per
                    monthly and daily plan. - Follow customers complaint

                    and negative comments to get more C-Sat. 
                    Provide engaging text, image and video content for all social media

                    and professional accounts. Respond to customers in a timely manner

                    Monitor, track and report on feedback and online reviews. 
                    creating and publishing content on all social media platforms ,

                    including Facebook, Twitter, and Instagram, to grow an audience, build
                    brand awareness to sell our products.