Senior Social Media Moderator and Specialist
Start Date Mar 25, 2018
End Date Current
Satisfied customers by quickly responding to service interruptions,
security issues, and technical problems, Protected company and
customer data by following information policies. Working as per
monthly and daily plan. - Follow customers complaint
and negative comments to get more C-Sat.
Provide engaging text, image and video content for all social media
and professional accounts. Respond to customers in a timely manner
Monitor, track and report on feedback and online reviews.
creating and publishing content on all social media platforms ,
including Facebook, Twitter, and Instagram, to grow an audience, build
brand awareness to sell our products.